Confidentiality of customer information is one of the top priorities in order to create the best shopping conditions for customers at AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY. We understand that the fair use and security of information will show our care for our customers. Therefore, AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY appreciates and is committed to ensuring that it will use the above information in a reasonable and thoughtful manner, in order to improve the quality of customer care services and create a safe environment. Safest, most convenient & professional shopping.
a) Purpose of collecting personal information
To use the services of AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY, customers register for an account and provide some information such as: Email, full name, phone number, address and some information other. This registration procedure is intended to help us determine the correct payment and delivery portion for the recipient. Customers can choose not to provide us with certain information, but then you won't be able to enjoy some of the benefits our features provide.
We will store any information you enter on the website or send to AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY. Such information will be used for the purpose of responding to customer requests, giving appropriate suggestions for each customer when shopping at AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY, improving product quality. service and contact you when needed.
In addition, transaction information including: purchase history, transaction value, shipping and payment methods are also stored by AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY to solve problems that may arise about after.
b) Scope of information use
The purpose of collecting information is to build AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY into an e-commerce website that brings the most convenience to customers. Therefore, the use of information will serve the following activities:
Send newsletters introducing new products and promotions of AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY to customers.
Provide a number of utilities, customer support services.
Improve customer service quality of AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY
Resolve issues and disputes arising in connection with the use of the Website.
Prevent activities that violate Vietnamese law.
c) Information storage time
AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY understands that customer information is a very important part of doing business and will not be sold or exchanged to any other third party. We will not share customer information except in the following specific cases:
To protect AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY and other third parties: We only release account information and other personal information when we are confident that giving such information is in accordance with the law , protect the rights and property of service users of AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY and other third parties. And in the policy rules towards third parties. We require third parties to take responsibility for the confidentiality of the customer information that we provide.
Upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements
In the remaining cases, we will have a specific notice to you when we have to disclose information to a third party and this information will only be provided with the consent of the customer. client. For example, promotions with cooperation and sponsorship with partners of AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY; provide necessary delivery information for shipping units.
AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY commits not to sell, not to share, resulting in the disclosure of customers' personal information for commercial purposes, violating the commitments set out in the provisions of the privacy policy. Confidential customer information at AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY
d) Persons or organizations that may have access to information:
This information (name, address, phone number and email) is for the Buyer to contact the Seller, so the information is confidential. AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY commits not to sell, not to share, leading to the disclosure of customers' personal information for commercial purposes, violating the commitments set out in the provisions of the privacy policy. Confidential customer information at AMC INDUSTRIAL PRODUCTION JOINT STOCK COMPANY
Upon legal request from a government agency or when we believe it is necessary and appropriate to comply with legal requirements
đ) Address of information collection and management unit
AMC INDUSTRIAL MANUFACTURING JOINT STOCK COMPANY
Address: CT1 Building, Nang Huong Apartment, 583 Nguyen Trai, Thanh Xuan, Hanoi
Factory: Lac Cau Village, Giai Pham Commune, Yen My District, Hung Yen Province
Phone: 0243.552.7922
Email: info@amcsteel.vn
Website: http://amcsteel.vn
e) Methods and tools for consumers to access and edit data
You can access, correct and update information on your website by logging in and using the administrative features. We are not responsible for the accuracy and legality of the information you post on the website.
f) Mechanism for receiving and resolving consumer complaints
When detecting that his/her personal information has been misused for the purpose or scope, the user has the right to email a complaint to info@amcsteel.vn with information and evidence related to this. The company commits to respond immediately within 24 hours to agree with the User on a solution.